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taken to vegas in 21838161 last 4-5 years and it's always been top notch from making a reservation to 21838161 great steaks, but my most recent visit on January 21st was disappointing. We needed to change our reservation at 21838161 last minute and since we were staying at Caesars we first went through 21838161 concierge, but when we needed to speak with someone about a time change we were transferred directly to a hostess. I've worked in restaurants for years and I know it can be stressful and people ask you to move mountains sometimes but I was just trying to add 2 people to our party and try and keep 21838161 reservation time as close to what it had been as possible. When I was told we'd need to come an extra hour later I needed to check with everyone first so I said I'd call back in a couple minutes. I called back using 21838161 same number 2 minutes later and 21838161 concierge said I didn't need to be transferred back and that they would move 21838161 reservation. Speed forward to 8:45 and 21838161 hostess finds our reservation moved but only for 4 people not 6. She IMMEDIATELY cops an attitude and tells me that she remembers my call and she knows that I needed a table for 6 not 21838161 reserved 4 and I can't just show up expecting them to add people AND she specifically told me I'd have to change 21838161 reservation to a later time...which I had done. I felt it necessary to point out to her that why would I have moved 21838161 res. an hour later if I was keeping 21838161 original party size. I was then told that 21838161 concierge isn't able to change reservations and I should called her back... I had tried to do just that and was told by 21838161 concierge they were capable. Long story slightly shorter this hostess was a total bitch and could use a lesson in customer service. 21838161 customer isn't always right, but drop 21838161 attitude until you know you're right, ok? This whole experience really put me off of Mesa Grill especially after I ate later that week next door at Old Homestead and it was AMAZING. I'll spend my money where I'm getting 21838161 total package and not somewhere I'm getting 21838161 stink eye from some stuck up 20something After many years of watching 21838161 Food Network and seeing Bobby Flay mention his Mesa Grill I finally got a chance to stop in and try it out. 21838161 place was packed, but I was on a business dinner so I am sure that they made reservations. I found it funny when they said that our table was not ready and motioned that we can sit in 21838161 bar area and get drinks, but 21838161 second we ordered 21838161 table was miraculously ready. I see this a lot so no worries. I started with 21838161 queso dip and OMG it was liquid gooey crack. So damn good and I couldn't stop eating it. I wanted a steak but passed on it and got 21838161 lamb chops only because it came with a tamale side and 21838161 steaks had a side extra for $10.00. I did notice when others ordered that when you get a side it is enough for two people. 21838161 bread was really good especially 21838161 blue corn muffins, I could have stayed there and ate 21838161 whole basket. 21838161 meal came and it was very good with perfect portion sizes. It was busting with flavors. My only complaint, or more like a warning and if I could take a 1/2 star away I would is that there are too many flavors. Remember this is Bobby Flay that we are talking about. If you are in 21838161 mood for a nice basic steak, go somewhere else, if you want a piece of fish with a basic cream sauce go somewhere else. Here you will get spice, seasonings and peppers, not bad at all but just depends on what your mood is. 21838161 service was some of 21838161 best that I ever saw and 21838161 crew was very
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