any of us in touch with David Snowden ?

http://www.cognitive-edge.com/blogs/dave/2011/03/the_resilient_organisation_int.php

excerpt :

�three principles of complexity based management namely:

The use of finely grained objects (this will be two posts, one on organisation objects, the other on information & narrative)
Distributed cognition, creating and using human sensor setworks
Disintermediation which means enabling the direct contact between decision maker (which can be a ritualised collective identity as well as an individual or committee) and raw material without interpretative layers.

Posted by�Dave Snowden�on March 23, 2011

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http://www.cognitive-edge.com/blogs/dave/

http://en.wikipedia.org/wiki/Dave_Snowden

David John Snowden�(born 1 April 1954) is a�Welsh�lecturer, consultant and researcher in the field of�knowledge management.

He has been described as an expert on�tacit knowledge,^[1]�and "One of the most perceptive observers of the way in which knowledge is used in organizations."