Hello Michel, hello Jorge

as Michel suggested me, I'm writing you asking from some help: as happened to Michel, also my Google Mail account was hacked on sunday afternoon and untile yesterday morning some fishing emails were sent out from my account to all my contacts provoking chaos

I stopped the bleeding as soon as I could, changing password and using also the mobile feedback code (and the second email adress they use to comunicate with you) they sent you to double check the password

The fact is that from yesterday afternoon I do not have access to my incoming emails (to all my adresses settled in Google Mail, the adress mk.digicult@gmail.com and the other I have settled here like the Digicult ones) while I can send emails from Digicult accounts but not from mk.digicult@gmail.com

No help from their support pages is working: I followed all their pages, all their councils but it seems my case/example is not provided. They say to change the password, I did it many times, but the mail is still blocked

So, the strange thing is that I have access to my account (with the new password): I can chat, I can send emails from the other adresses (like I'm doing now, I'm writing inside my Google account but from Digicult adress I have settled here), I can have access to Google Docs, to Google+, to Facebook but not to incoming all incoming emails depending from the attacked adress mk.digicult@gmail.com

DO you maybe know what I can do? Do you have any possible solutions? I thank you in advance for all the help

My best
Marco Mancuso

 

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Marco Mancuso | Digicult Director
Project Manager, Curator and Critic
Digital Media Content Editor and Journalist, Teacher
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Largo Murani 4, 20133, Milan (Italy)
Mob. +39.340.8371816 | Skype. Sostakovich
http://www.digicult.it
http://www.linkedin.com/in/marcomancuso