Mar 02 2025 08:14 - Alex: Morning note on the week ahead and a quick check in about the outreach draft for guest experience follow up Mar 02 2025 08:16 - Priya: I read the outline, the tone feels right. We should tighten the intro and keep the questions short so the completion rate is better Mar 02 2025 08:18 - Alex: Agreed, limiting to five prompts will help. Also adding a single reward detail will keep it clear Mar 02 2025 08:21 - Priya: I drafted a few question variants and a short thank you line for the mailer. Sharing one example here so you can see flow Mar 02 2025 08:23 - Alex: Great, please include expected timing for delivery and a note about household eligibility. That avoids extra back and forth with guests Mar 02 2025 08:26 - Priya: I added the delivery window and an eligibility blurb. Also suggested keeping the survey to under three minutes to respect guest time Mar 02 2025 08:28 - Alex: Perfect. For the subject line, something appreciative and specific will work best. Let's avoid anything that pushes urgency in a harsh way Mar 02 2025 08:31 - Priya: I will produce three subject options and a short preview text. One will be more formal, one casual, one succinct. We can test them later Mar 02 2025 08:34 - Alex: Thanks. After this thread we can schedule a quick review with the design team and align on typography and spacing. I will book 20 minutes for 10 AM tomorrow Mar 02 2025 08:35 - Priya: Sounds good. I will bring the survey copy and sample layout. See you then and I will upload the assets to the shared folder before the meeting Marriott A thank-you from Marriot Hotels for guests who stayed in the last year You can receive a two-pillow luxury cooling set provided at no charge to households in your area because you stayed with Marriot Hotels or a Marriot partnered hotel within the past year; after completing a very quick questionnaire you may also claim a two-night stay at select locations provided at no charge, one pillow set per household, total pillow allocation is 500, Ends Tomorrow. Pillow set highlights 1. Cooling gel layer that reduces heat buildup for a cooler sleep 2. Breathable knit cover to improve airflow and comfort 3. Adaptive support foam that conforms to head and neck 4. Hypoallergenic materials suitable for sensitive sleepers 5. Durable construction designed for consistent shape and comfort 6. Easy-care covers that are removable and machine friendly Note: quantities are determined by program distribution and access to stay dates and locations is scheduled through program availability; you will not be billed for the pillows or the qualifying stay nights. Thank you for staying with Marriot Hotels; your feedback helps us enhance guest comfort. Yes, the gray area in front is the storage room - insulated with the same blanket. I am not going to do any drywall inside it. It's an unfinished storage room. Yellow are off of Room C is simply part of the room. It is not a closet. It's jsut a weird section of that room - there is a laundry room above it upstairs. The only reason it's colored differently because I calculated area there separately. I call it appendix Apr 10 2025 09:02 - Maya: I posted an update on the internal forum about the guest follow up timing and asked for input on the questionnaire length Apr 10 2025 09:05 - Jordan: Thanks Maya that helps. I also noted where to include shipment window language and suggested a single point contact for scheduling stays Apr 10 2025 09:08 - Maya: Good idea. I will add a contact line and a brief scheduling note to the confirmation screen so recipients know next steps Apr 10 2025 09:11 - Jordan: For the confirmation step please include a short sentence about how we confirm dates and that the selection of locations is handled by the scheduling team Apr 10 2025 09:14 - Maya: I will draft that now. Also checking in on the quantity statement so messaging is transparent but concise for the email body Apr 10 2025 09:18 - Jordan: Keep it simple and factual. Quantities are determined by program allocation and dates are scheduled by reservation team; no further action required unless dates are selected Apr 10 2025 09:21 - Maya: Understood. I will finalize the copy and hand off to design for layout checks. I will also add a short accessibility note to the survey route Apr 10 2025 09:24 - Jordan: Excellent. Once the layout is ready we can run an accessibility check and schedule the send window. Thanks for coordinating this draft and keeping the questions brief